General Support

Get help with setting up your wristbands & app for the first time.

Which DAWs are supported?

Since Mictic sends out MIDI data, any DAW can be used. We currently provide M4L plugins. VST and AU plugins are on the roadmap.

View Article | Updated: May 21, 2021
Does Mictic support MPE (Midi Polyphonic Expression)?

Mictic does not support MPE for now.

View Article | Updated: May 21, 2021
What about latency?

Latency is present in wireless protocols by default and the possible minimum lies around 20ms depending on what hardware and software combination you are using. Our measurements show that we are right down there at that minimum and we don’t add any measurable delay to it.

View Article | Updated: May 21, 2021
How do the scales work?

Mictic works in two modes, regular or pro. If you set the app to pro you can define your scales for the instruments. If you set it to regular you get a C minor and C major scale as “sad” and “happy” scales.

View Article | Updated: May 21, 2021
Are your sensor CE/FCC certified?
How do I connect the wristbands to my mobile app?

Easy. Download the app and let us walk you through it step by step. Don’t worry, we’re here to help anytime needed!

View Article | Updated: May 21, 2021
What do I need to get started?

An iPhone or tablet, the Mictic free app, the wristbands and of course you and your crazy imagination! Just a few simple setup steps and you’ll be well on your way to rock.

View Article | Updated: May 21, 2021
What is including in my order?

2 Wristbands, charging components, how to get started instructions, and a massive boost of non stop fun.

View Article | Updated: May 21, 2021
What will it cost to get it shipped out to me?

The shipping rates depend on your country and region, and we always push to get the most competitive at cost pricing. Rest assured there’ll be no surprises. You’ll see the exact shipping cost at the time of your car checkout! Please note, international customers may be responsible for import fees due upon delivery.⁣

View Article | Updated: May 21, 2021
When will my preorder ship?

We wish we could say today but like all great things, it takes time to develop high quality products. Bare with us while we work to deliver pure awesomeness! We plan to make launch announcements in the very near future.

View Article | Updated: May 21, 2021
Do I need more than 1 wristband?

You can use 1 wristband for some features but 2 gives you the ultimate experience. Good news is, you get 2 out of the box so need not to worry! 😉

View Article | Updated: May 21, 2021
How many wristbands come with Mictic?

You get 2 fully ready to go wristbands with your Mictic package.

View Article | Updated: May 21, 2021